# AI Interviews Over WhatsApp: Invite Candidates Where They Already Are > A WhatsApp interview with Tracy AI Interviewer: message Tracy, draft an interview, approve it and invite candidates by email, all from the chat. - URL: https://tracyinterview.ai/blog/tracy-whatsapp-integration - Published: 2026-11-11 - Author: Tracy team > **In short** **Tracy AI Interviewer** works inside WhatsApp for the account owner: message Tracy's number, then draft interviews, invite people by email and check results from the chat. > > Candidates do not interview in WhatsApp. They open the emailed link in a browser, with no account, for a video interview with follow-ups in their own field. > > Every create or invite shows a preview, and nothing is sent until you tap Approve. > > Next step: connect your phone and draft one interview. We make Tracy AI Interviewer. Your shortlist reaches you in a WhatsApp group at 8 a.m. The interview tool is in a browser tab on a laptop you will not open until noon. By then the people you wanted to move are answering other agencies. A WhatsApp interview setup puts the tool where you already are. With Tracy AI Interviewer in WhatsApp, you message her number and ask in plain words. She drafts the interview, shows you what she is about to do and waits for you to tap Approve. She can invite people by email, tell you who is on an interview and where their results stand, and tell you how many free results and credits you have left. The interview itself is Tracy's: video, with follow-ups in the person's own field and a recording and timestamped transcript behind every result. ## What you can ask Tracy to read and change You talk to Tracy in a WhatsApp chat with her number. The first time, she sends a link that connects your phone to your Tracy account. After that she knows who you are. **Read:** - Your interviews, and who is on each one. - Where their results stand. - How many free results and credits you have left. **Change, always with a preview and an Approve button:** - Draft and create an interview. - Invite people by email. The preview lists who will be emailed. - Turn an interview's open link on or off. The permission floor is your own account. Tracy reads the messages you send to her number and answers in the same chat. She cannot see your other chats or your contacts. She reads typed messages only, so send text and not a voice note or a picture. ## Set up a WhatsApp interview in five steps Before you start you need a Tracy AI Interviewer account, and WhatsApp on the phone whose number you want to use. You do not add Tracy as a contact first. A message to her number is all it takes. The number and a QR code are in the WhatsApp guide on the [Connect page](/connect). 1. Open a WhatsApp chat with Tracy and send any message, such as `hi`. 2. Tracy replies with a short hello, what she can do and a link to connect your account. Open the link yourself. It is good for 10 minutes and is for your number alone, so do not pass it on. If it has run out, send her another message for a new one. 3. If you are signed out, sign in to your Tracy account. The page shows your number with all but the last digits hidden, and the email of the account it will link to. 4. Check that both are yours, then click **Link my account**. Go back to WhatsApp, where Tracy confirms the connection and suggests what to ask. 5. Ask her something. Three to start with: "Which interviews do I have?", "Who is on my customer success interview, and where do their results stand?" and "How many free results and credits do I have left?" To check it worked, ask the first question. She answers from your account, or says you have no interviews yet. Your account page shows the number as connected in the WhatsApp bot panel. The Disconnect button there ends the link, and the next message from that number gets a new connect link. ![Four steps: message Tracy, link your phone within 10 minutes, ask in plain words, tap Approve before anything is sent.](/blog/images/tracy-whatsapp-integration-1.png) *Tracy takes your requests in WhatsApp and waits for Approve. An owner can run interviews from a phone without a stray send. Illustration of the steps in the public guide, not a screenshot. Source: Tracy visual library, process template; steps from the public WhatsApp guide.* You link your phone once, and after that every create or invite waits for your Approve. ## Four jobs for a phone and a minute 1. **Morning check.** Ask which interviews you have and who has finished. You see where results stand before you reach a desk. 2. **Draft and create.** Describe the role or the conversation. Tracy drafts the questions and shows a preview that ends with Approve and Cancel. After Approve she creates the interview and sends its link. Nobody is invited yet. You can also bring your own questions. 3. **Invite a shortlist.** Ask her to invite people by email. The preview lists who will be emailed, and nothing goes out until you tap Approve. Each person gets a link and a reminder goes out after a day. 4. **Close a link.** Turn an interview's open link off when you have enough people, and back on later if you need it. Each of these changes gets a preview too. A decision made on a phone can start a full interview with follow-ups. The [hiring at volume](/use-cases/volume-hiring) page covers the rest of that workflow. Ready to try it? Connect your phone and draft one interview. ## The candidate opens a browser, not a chat You work in WhatsApp. The person you invite gets an email with a link, opens it in a browser, with no account and no calendar, and starts when ready, at any hour. They are told on the join screen that the conversation is recorded and transcribed. A dropped person can rejoin within 10 minutes, which is configurable per customer. What they go through is on the [participant experience](/participant-experience) page. Steven Perry, Account Executive at IT Resources, an IT staffing firm in Tampa, US, says of the candidate side: "By the time they finish with this platform, they're even laughing and joking." You get the rest from the interview: a recording of both sides, a timestamped transcript, a written assessment per question with its reasoning, and integrity signals with their evidence for a person to review. A signal is a prompt to look, not proof, and your team decides. ![Myth: candidates take the interview inside WhatsApp. Fact: you work in WhatsApp and they open a browser link.](/blog/images/tracy-whatsapp-integration-2.png) *The owner drafts and invites from WhatsApp while the candidate interviews with Tracy in a browser. No confusion about where the interview happens. Illustration, not a screenshot. Source: Tracy visual library, myth-fact template.* The chat is for the person running the interviews, and the interview opens from a browser link. ## WhatsApp interview scams: what a real invitation looks like The search "whatsapp interview scams" is common, and recruiting scams do run on chat apps. The general advice applies to any invitation, and it is advice, not a Tracy rule: check who is asking, check that the employer exists, and stop if anyone asks for money or banking details before a job. Here is what a genuine Tracy invitation looks like on our side. The recruiter's Tracy account sends an email with a personal link. The interview opens in a browser, and the join screen says the conversation is recorded and transcribed. If a message only says "join this interview in WhatsApp", ask the sender for the email invitation. ## When it does not work - **No answer from Tracy.** Check that you wrote to her number, then send a typed message. A recording or a picture gets a reply that she reads text only. - **Her link did not work.** A link lasts 10 minutes. Send her any message for a new one. - **You linked the wrong account.** Click Disconnect in the WhatsApp bot panel of your account, message Tracy again and open the new link while signed in to the right account. Prefer a laptop chat? The [Slack guide](/blog/tracy-slack-integration) covers that route, and the [product page](/product) shows the web app. ## Which path fits you - Staffing firms and RPO teams placing many people: start with [AI interview tools for staffing agencies](/blog/ai-interview-tools-for-staffing-agencies) and [hiring at volume](/use-cases/volume-hiring). - Teams who live in Slack: the [Slack guide](/blog/tracy-slack-integration). - Cost: $1 per credit, one credit per started 20 minutes of an interview that produced a result. The first 3 results are free, with no card and no seats. See [pricing](/pricing). ## Common questions ### Are WhatsApp interviews scams? Not by nature, but fake recruiters do use chat apps, so check the sender and the employer and never pay to be interviewed. A Tracy invitation arrives by email with a personal link and opens in a browser. ### Where do candidates take the interview? In a browser. The recruiter works in WhatsApp, and the person invited opens the emailed link and needs no account. ### What can Tracy see in my WhatsApp? Only the messages you send to her number. She cannot see your other chats or your contacts, and she reads typed messages only. ### Do I need a Tracy account first? Yes. If you are signed out when you open Tracy's link, you are asked to sign in or sign up and then brought straight back. ### Does the WhatsApp route cost extra? It uses the same free results and credits as your account. --- Connect your phone and draft one interview from a WhatsApp chat; the button opens the Connect page with the WhatsApp guide. Or send us one role and we will build the interview plan, with a recording and report you can check. [Try it free](https://tracyinterview.ai/connect?utm_source=blog&utm_medium=seo&utm_campaign=tracy-whatsapp-integration&utm_content=try-free) ยท [Book a demo](https://cal.com/tracy-ai/tracy-demo-web?utm_source=blog&utm_medium=seo&utm_campaign=tracy-whatsapp-integration&utm_content=demo) ## Sources - [Tracy AI Interviewer home page, customer proof](https://tracyinterview.ai/), retrieved 9 Nov 2026. - [Tracy AI Interviewer Connect page](https://tracyinterview.ai/connect), retrieved 9 Nov 2026. - [Chat with Tracy AI Interviewer on WhatsApp (public guide)](https://tracyinterview.ai/help/whatsapp), retrieved 9 Nov 2026. - [Tracy AI Interviewer pricing](https://tracyinterview.ai/pricing), retrieved 5 Nov 2026.